Performance

Good performance is a Shape driver.
Each we compare our performance in the following key areas:

HOUSING MANAGEMENT
• Unit Cost
• Rent Collection
• Arrears
• Voids and Bad Debts

MAINTENANCE
• Unit Cost
• Repairs
• Major Repairs Expenditure

EQUAL OPPORTUNITIES
• General Information
• Staff per 100 Units
• Staff Cost per 100 Units
• Salaries

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